Last Updated: August 19, 2019
Application of This Policy
What is Personal Information
Collection of Personal Information
In order to use certain features of our services You must first complete a registration process and establish an account (“Account”). During registration for Your Account You will be required to provide basic information such as Your first and last name, educational institution, valid email address for Your educational institution and establish a password (“Account Information”). KRITIK will retain Account Information and associate it with Your Account. We do not control the educational institutions use of these features however, we will not use Your contact information to contact You for any non-KRITIK Service related purposes, and we will not share it with third parties and if You have selected at any time not to receive communications by SMS or phone we will respect that choice..For students, our servers automatically record information about Your use of the System, such as when You log in and submit answers to questions or provide feedback to the instructor. We will associate that information with their account. The instructors may use those data for academic evaluation purposes. We store and maintain personal and associated account information in order to provide the System.KRITIK may conduct statistical analyses on students’ performance to study the effectiveness of the KRITIK Services and increase in-class learning. No identification of users will be revealed at any point to any third party. We do not sell, rent, trade or otherwise disclose personal and associated account information about our users.In addition, to place an order for certain services (eg. access to licensed content), KRITIK will require that You (assuming age of majority) provide payment information such as credit card numbers and billing addresses and KRITIK will also acquire Your IP address. Credit card information, including the card number, expiry date and security code, is securely collected by us and passed directly to payment processors over a secure socket layer (see the section entitled “Payment Processor” below). Credit card data is not retained by KRITIK in any form.
Use of Your Personal Information
You acknowledge that KRITIK may use personal information that You voluntarily disclose to us to:Provide Institution/Faculty with information about new products, services, newsletters, informative e-mails, and research on future product ideas or improvements (and, by using the KRITIK Services, You
give Your consent to receive such information);Assist us in creating, improving, or providing content that is relevant to You;Provide Institution/Faculty with special offers that may be of interest (if You have opted-in to receive such marketing and promotional materials) and to improve their experience on our Web sites or with our System;Assist us in creating better products and services to meet the needs of Institution/Faculty;Allow You to purchase and download products, obtain access to the System or otherwise engage in activities You select;Provide You with technical support;Help You quickly find software, services or product information important to Institutions/Faculty;Send transaction-related communications such as welcome letters, and product/service order confirmations. KRITIK may also send Institutions/Faculty surveys or marketing communications to inform them of new products or services or other information that may be of interest (and, by using the KRITIK Services, You give Your consent to
receive such information); andRestrict the availability of some of the products, services and content to certain parts of the world, where required for legal reasons, by using Your address, IP address and other information in order to enforce those restrictions.While using the KRITIK Services, You may have opportunities to post reviews or other personal information in forums on the Web site at Your own discretion. Please understand that when You post such information, it is made public and is not subject to our control. You should exercise caution when deciding to disclose any personal information in a publicly available forum such as the Web site and agree to indemnify KRITIK for any damages or claims resulting from any of Your postings. KRITIK is not obligated to monitor postings and at its discretion remove any content submitted.
Disclosure of Your Personal Information
How to Opt-Out / Withdraw Consent
You can withdraw Your consent for the use of Your personal information at any time by requesting the deletion of Your Account or by providing written notice to us of that withdrawal. However, You acknowledge that information may be retained by KRITIK for audit or archival purposes or as required by applicable federal, state and provincial laws. You can also review and update Your personal information yourself through the user features in Your account (see further Access to Your Personal Information).If You are an Institution or Faculty and opted-in to receive marketing communications but at any time You do not wish to continue receive marketing communications, You may follow the “unsubscribe” instructions included within each e-mail communication or by selecting or deselecting (depending on the service) the appropriate option in Your Account settings. Please keep in mind that, even if You choose not to receive marketing communications, You cannot opt-out of receiving transactional or account communications related to services or products that You have requested (e.g. purchase confirmation e-mails and receipts) or important updates from us from time to time relating to the KRITIK Services or updates to the legal terms that govern Your use of the KRITIK Services.
Retention of Personal Information
Safeguards We Have in Place
KRITIK stores and process Your personal information on our servers principally in Canada and the United States as well as internationally. Accordingly, Your data may be available to government bodies or their agencies in those jurisdictions under a lawful order, irrespective of the safeguards we have put in place for the protection of Your personal information. KRITIK employs reasonable managerial and technical measures to ensure that Your personal information is secure. In addition, our dedicated team of information technology professionals works to maintain data accuracy and prevent unauthorized access to sensitive information. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of Your personal information and do not assume any liability for improper access to it. The Internet is not a secure medium and You acknowledge and agree that the privacy of Your e-mail communication and personal information can never be guaranteed as any e-mail communication may be lost, intercepted or altered. By using our Web sites, or providing personal information to us through any means, You agree that we can communicate with You electronically regarding security, privacy, and administrative issues relating to Your use of our Web sites and our services.
Compliance with the Family Education Rights & Privacy Act (FERPA)
Access to Your Personal Information
You are responsible for updating and maintaining the truth and accuracy of the personal information You provide to us relating to Your Account. If You want to update the personal information, You have provided to us, You should do so by visiting: https://app.tophat.com/accounts/personal_information/
. You must be signed in to access Your Account and the privacy link above.
Collection of Non-Personal Information
. You may find more information about opting out of most third-party service cookies at www.networkadvertising.org or other related sites.You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or You may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.KRITIK does not respond to Do Not Track signals on web browsers, as the industry has not settled on a Do Not Track Compliance standard
Our Web sites are connected by “hyperlinks” to other websites. You acknowledge and agree that KRITIK makes no representation, warranty, covenant, or claim regarding, and KRITIK expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices on any third-party website or resource accessible by hyperlink from our Web sites. You agree that the inclusion of any such hyperlink does not suggest, represent, warrant, covenant or imply that KRITIK monitors, endorses or exerts any control over such website or linked resource whatsoever. You agree that KRITIK provides these hyperlinks to You only as a convenience, and the inclusion of any hyperlink does not suggest, represent, warrant, covenant or imply affiliation, endorsement or adoption by KRITIK of any such website or linked resource whatsoever.When You leave our Web sites, You acknowledge and agree that our terms and policies do not govern Your access to, and use of, other websites. You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any website or linked resource to which You navigate from our Web sites.
Social Media Widgets
Your California Privacy Rights
In accordance with California Civil Code 1798.83, California residents are entitled to know that they may file grievances and complaints at California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814, or by phone at 916-445-1254 or 800-952-5210; or by email to firstname.lastname@example.org.KRITIK does not share Users’ personal information with third parties for the third parties’ direct marketing purposes. Nonetheless, if You are a California resident, You may request information about the disclosure of Your personal information to third parties for the third parties’ direct marketing purposes by emailing email@example.com.
United Kingdom and European Union Residents
KRITIK uses BrainTree (http://braintreepayments.com/
), PayPal (http://paypal.com
), and Stripe (https://stripe.com
) as payment processor for our services. You acknowledge and agree that KRITIK may disclose personal information to BrainTree, PayPal, and Stripe such as Your name and email address so that BrainTree, PayPal, or Stripe may contact You directly for personal information such as credit card information. KRITIK provides payment processors with the minimal set of personal and billing information required to process Your payment and minimize fraudulent payment risk.You acknowledge and agree that KRITIK makes no representation, warranty, covenant, or claim regarding, and KRITIK expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices in regard to any personal information that we disclose on Your behalf or You provide to Braintree, PayPal or Stripe directly or any other party in relation to purchasing a product or service from our Web sites.You acknowledge and agree that our terms and policies do not govern any other party.You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any third party to which You provide personal information.
Online Privacy of Users Under 13