Kritik is committed to maintaining the highest security and accessibility standards for our products and services. We place students and instructors first, ensuring that our platform meets their unique accessibility needs while always protecting their data and privacy. Keep reading to learn why we are a trusted and secure vendor.
Kritik integrates with your Learning Management System (LMS) via LTI 1.3 integration. Integration supports:
Supported LMS’s: Canvas, Moodle, Blackboard, Brightspace by D2L, Schoology, Google Classroom, Microsoft Teams (O365), and more. See full list of supported data providers.
Our products and services are designed based on the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Section 508 standards in the United States.
Services are hosted on Amazon Web Services (AWS) and use modern security best practices to restrict access, encrypt data, and log requests.
Data is stored where your institution is located, either in Canada (ca-central-1 AWS region) or in USA (us-east-1 AWS region).
Data in transit is encrypted using TLS 1.2 or 1.3.
All web traffic is served securely on HTTPS port 443 (HTTP requests are redirected to HTTPS).
Data at rest is encrypted with AES-256 encryption.
Kritik does not store any PII from partner organizations, and we use the minimum amount of data required to successfully operate Kritik. We therefore have an overall reduced risk due to the lack of sensitive data we collect from LMS users.
Customer data used:
First & last name
School email address
Phone number (optional, if entered by the user for notifications of due dates)
We comply with FERPA by not handling FERPA data. Peer grading as done by Kritik, is not considered to be ‘sharing’ of grades and is permitted under FERPA – Family Education Rights and Privacy Act – regulations. (Owasso Independent School District No. I-011 v. Falvo, 534 I.S. 426, 2002.)
We do not store any financial information such as credit and debit card data. Payment processing is either handled with our accountants or in-app via a third-party payment provider, Stripe. We do not have access to any payment information.
Learn about Kritik’s terms, conditions and policies, outlining how we enter into agreements with our clients:
Kritik is committed to providing consistent and ongoing support, operating 24/7, with a support team available every day. You can access support via the Chat icon on the bottom right of the application, or at firstname.lastname@example.org. Kritik provides the following support:
Email and live chat support are available 7 days a week for administrators, instructors, and students - our typical response time is under 30 seconds.
Office hours for instructors or administrators to ask questions and provide feedback.
The Kritik Help Center, which includes many how-to videos and comprehensive support articles, is available to all users at any time. The Help Center contains detailed guides for instructors, students, and LMS administrators.